Privacy Policy

Swan Therapy & Wellbeing is committed to protecting and respecting your privacy. This policy explains how personal information is collected, used, and stored when you use this website or contact the business.

1. Information Collected

The following types of personal data may be collected:

  • Name
  • Email address
  • Phone number
  • Information submitted via contact forms
  • Any details voluntarily provided in enquiries or booking requests

Technical data may also be collected automatically, such as:

  • IP address
  • Browser type
  • Pages visited and time spent on the website

2. How Information Is Used

Personal data is used to:

  • Respond to enquiries and messages
  • Provide therapy services and manage bookings
  • Communicate important information regarding appointments
  • Improve website functionality and user experience

Your information will never be sold or shared with third parties for marketing purposes.

3. Legal Basis for Processing

Data is processed based on:

  • Consent when submitting forms
  • Legitimate interest in responding to enquiries and providing services
  • Legal obligations where applicable

4. Data Storage and Security

Reasonable steps are taken to ensure your data is secure. Information is stored securely and only accessible to authorised individuals.

However, no online system is completely secure, and transmission of data is at your own risk.

5. Third-Party Services

This website may integrate third-party systems such as booking platforms or software tools. These providers may process your data in accordance with their own privacy policies.

6. Data Retention

Personal data is only retained for as long as necessary to fulfil the purpose it was collected for, or to comply with legal obligations.

7. Your Rights

Under UK data protection laws, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time

To exercise any of these rights, please contact Swan Therapy & Wellbeing directly.

8. Cookies

This website may use cookies to enhance user experience and track website performance. You can control or disable cookies through your browser settings.

9. Changes to This Policy

This policy may be updated from time to time. Any updates will be published on this page.

Legal

© 2026 Swan Therapy & Wellbeing. All rights reserved.

 

Privacy Policy
Terms of Service

🍪